Every day, millions of Europeans use online platforms to order food, find a job, book a trip or sell something they no longer need. The platform connects a buyer with a seller, very often a local SME. The seller is responsible for the product it sells. The platform that facilitates the sale becomes liable if it learns of an illegal product or service and fails to act. Liability sits with the actor best placed to handle it.
The European Commission can close that gap. In Q4 2026, it will propose a review of the Consumer Protection Cooperation (CPC) Regulation. A welcome development. The existing CPC Network already produces results, but it can do far more. We ask for two things together: improve the enforcement of rules Europe already has, and resist piling new rules on top. This will give consumers the same protection wherever they live, ensures competitiveness, and gives European tech companies legal certainty.